Unauthorized Recalibration/Service Warning
Date: April 3, 2018
Attention Theralase® Customers:
It has recently come to our attention that an unauthorized company may have reached out to you representing themselves as an authorized provider of cleaning and recalibration services for Theralase® branded therapeutic laser systems..
Quite simply, they are not.
Theralase® products should only be serviced and recalibrated by Theralase®, as no other manufacturer, distributor or service provider is authorized or trained to complete these tasks. Only Theralase® licenced technicians have the custom parts and years of technical training required to competently service or calibrate a Theralase® therapeutic laser system.
Please be warned that having another organization service your Theralase® laser system will automatically void your warranty and could cause irreparable damage to your precision medical equipment and place your patients at risk.
Please call us at 1.866.THE.LASE or 1.866.843.5273 today and ask for customer service to arrange a no obligation, free review of your Theralase® system to inquire if any service or calibration is required.
Thank you for your time in this matter,
Theralase® Customer Service